Refund policy

Last updated: 1 September 2026

Omelette Lean products are supplied as digital content, with immediate online access and downloadable PDF and EPUB copies where included.

For customers in the European Union and certain other jurisdictions, we require your express consent before access to the digital content begins. Before your digital content is made available, you will be asked to request immediate access and acknowledge that, where permitted by applicable consumer law, your statutory right to cancel or withdraw from the purchase ends once delivery of the digital content begins.

Because access to the digital content is provided immediately, refunds are generally not available once delivery has begun.

This does not affect your statutory rights if the digital content is faulty, not as described, or where a refund is otherwise required by law.

EU consumers wishing to exercise any applicable statutory right of withdrawal may do so using our Online Withdrawal Form.

If you experience any problems accessing your purchase, accidentally purchase the same product twice, or believe a refund is appropriate for another reason, please contact us and we'll do our best to help.

Changes to This Policy

We may update this Refund Policy from time to time to reflect changes to our services, technology, suppliers, legal requirements or business practices.

The latest version will always be published on this page, together with the date it was last updated.